F.A.Q

Shopping Information

Do You Ship Internationally?

We ship to all countries in EU, and also to Norway.
For orders from the USA please contact info@non-stoppolar.com directly.

Where do you ship from?

Norwegian orders will be shipped from Norway.
EU orders will be shipped from Sweden.

Do you have free shipping?

All orders above 1000 NOK / 100 EUR have free shipping.

What Shipping Methods Are Available?

PostNord for shipments in Norway.
PostNord for EU shipments.

How Long Will It Take To Get My Package?

Depending on destination it will normally take between 3-10 days.

How Do I Track My Order?

Tracking will be sent to given e-mail / phone number for you to have full overview of your shipment.

Payment Information

What Payment Methods Are Accepted?

Currently we support Klarna.

Orders and Returns

How Can I Return a Product?

The product can be returned within 30 days after receiving the product, and you will get refunded the full amount of the purchase. We will only accept returns which are in a clean, non used condition and still have the hang tag on it. The customer pays and is responsible for the return shipment.
For questions about warranty issues, please look at our warranty information
For returns please contact us via e-mail to info@non-stoppolar.com

What about taxes and custom charges?

All international packages may be subjected to customs duties and taxes. All Taxes and customs charges are the responsibility of the customer. All Taxes and customs are not included in the cost of the order or shipping charge. Please check your local customs website for more information

Miscellaneous

Who should I to contact if I have any queries?

All questions regarding products or orders an be sent to info@non-stoppolar.com